v3.0 — Now with Multi-Centre Support & AI-Driven Analytics

Intelligent Diagnostic
Business Management

Complete diagnostic enterprise platform with patient management, multi-centre operations, doctor referral portals, lead capture & follow-up, cashier workflows, lab & radiology processing, report dispatch, and business analytics — built for diagnostic excellence.

50+
Enterprises Deployed
500K+
Tests Processed
99.9%
Uptime
1M+
Patients Managed

Everything You Need to Run Your Enterprise

From patient registration to business intelligence, DxEnterprise covers the full lifecycle of diagnostic medical business operations.

Patient Registration

Register and manage patients with comprehensive profiles, medical history, and document attachments across all centres. Quick search and duplicate detection.

Test Ordering & Pricing

Order tests with NA, retainer, and contract pricing. Support for test profiles, panels, and centre-specific rate cards.

Cashier & Payments

Record payments, partial payments, refunds, and daily summaries. Support for multiple payment methods and invoice generation.

Phlebotomy & Sample Management

Sample collection workflows with barcode generation, sample lifecycle tracking, and automated inventory consumption.

Lab Processing & QC

Result entry, quality control tracking, instrument integration, and comprehensive audit trails for all testing departments.

Radiology & Imaging

Radiology workflow management with image uploads, report templates, and integration with PACS systems.

Report Authorization & Dispatch

Multi-level report authorization with digital signatures. Dispatch tracking with payment hold verification.

Doctor Referrals & Commissions

Referral doctor management with commission tracking, referral stats, and automated commission calculations.

Multi-Centre Support

Manage multiple laboratory branches with centre-specific pricing, user assignments, and parent-child hierarchy mapping.

SMS & Email Notifications

Automated patient notifications for test results, appointment reminders, and promotional messages via SMS and email.

Analytics & SLA Tracking

Comprehensive dashboards, financial reporting, patient journey SLA tracking, and real-time operational analytics.

Patient Portal

Online appointment booking, test results viewing, and secure messaging between patients and laboratory staff.

Problems We Solve

Running a diagnostic enterprise comes with real operational headaches. DxEnterprise eliminates these problems with automated, intelligent workflows.

Lost Walk-in & Self-Pay Patients

Patients walk in or register online but never complete registration. You lose revenue with no way to track or follow up. DxEnterprise captures every lead — self-pay, walk-in, phone, or online enquiries — and tracks them until conversion.

Missed Test Result Notifications

Patients call repeatedly asking "Is my result ready?" Staff waste time manually checking. Automated multi-channel notifications — SMS, email, and WhatsApp — alert patients the moment results are authorized. Zero missed communications.

Manual Doctor Commission Tracking

Tracking referral commissions in spreadsheets leads to disputes, delays, and lost doctors. DxEnterprise auto-calculates commissions — percentage, fixed, or per-test — as payments are recorded. Doctors get a self-service portal to view their earnings in real time.

Doctors Can't See Their Patients

Referring doctors have no visibility into which patients were referred, what tests were ordered, or their commission status. Doctor Portal gives each doctor a personal dashboard with referred patients, test details, and earnings — available 24/7 from any device.

SLA Breaches Going Unnoticed

Patient samples sit in the lab too long. Turnaround time targets are missed. No one knows until it's too late. SLA tracking auto-alerts when thresholds turn yellow or red. Escalation notifications go to the right people instantly.

No Customer Follow-up System

Marketing and customer care teams have no structured way to follow up with patients. Leads go cold. Promotions go unnoticed. Built-in customer follow-up with task assignments, scheduling, and multi-channel outreach tracking.

Payment & Billing Disputes

Manual billing leads to errors, overcharges, and disputes with patients and insurance. Automated pricing engine resolves NA, retainer, and centre-specific rates instantly. Discount approvals, HMO workflows, and audit trails eliminate disputes.

Scattered Data Across Branches

Each branch maintains separate records. Consolidating data for reporting is a nightmare. Multi-centre architecture with a single database, centre-specific pricing, unified patient records, and cross-branch analytics.

Built for Every Stakeholder

Whether you run a diagnostic enterprise network, manage a hospital, refer patients, or seek diagnostic services, DxEnterprise has a solution tailored for you.

For Diagnostic Enterprises

Complete operational control — from patient registration to business analytics across multiple branches.

  • Multi-centre management & pricing
  • End-to-end sample lifecycle tracking
  • Quality control & machine integration
  • SLA monitoring & analytics
  • Comprehensive financial reporting

For Hospitals

Seamless laboratory integration with hospital workflows and referring physician network.

  • Physician referral management
  • Commission tracking & disbursement
  • Doctor Portal configuration & management
  • In-patient sample collection
  • Integration with hospital systems
  • Bulk test ordering & reporting

For Referring Doctors

Self-service portal for referring physicians to track patients, view commissions, and manage their practice.

  • 24/7 Doctor Portal access from any device
  • View referred patients & test details
  • Real-time commission tracking & earnings
  • Commission disbursement history
  • Personalised referral statistics

For Patients

Self-service portal for patients to manage their healthcare journey and access results.

  • View test results online
  • Book appointments
  • Download PDF reports
  • Receive SMS/email notifications
  • Track sample status
  • Walk-in & self-pay lead tracking

How DxEnterprise Works

From patient registration to report delivery in five streamlined steps.

1

Register & Order

Register patients, order investigations with appropriate pricing, and process payments at the cashier point.

2

Collect & Process

Samples collected with barcode tracking. Lab and radiology processes with QC verification and instrument integration.

3

Authorize & Dispatch

Results reviewed and digitally authorized. Reports dispatched with payment verification and multi-channel delivery tracking.

150+
Connected Facilities
50K+
Monthly Tests
99.5%
Report Accuracy
24/7
Support

Trusted by Healthcare Leaders

See what enterprise directors and healthcare professionals say about DxEnterprise.

"DxEnterprise transformed our entire diagnostic business. We went from manual paper-based workflows to fully digital across all our branches in two weeks. The multi-centre support is a game-changer."

DK
Dr. Kolawole Ademola
Medical Director, Premier Diagnostics

"The SLA tracking and reporting features have been invaluable. We now process 40% more samples daily with the same team size."

FO
Funmilayo Ogunlesi
COO, Shield Diagnostics

"The patient portal and automated SMS notifications have significantly improved patient satisfaction. Our patients love being able to access results online."

CI
Chidi Ibekwe
Head of Operations, MedTest Labs

Ready to Transform Your Lab Operations?

Join leading diagnostic enterprises already using DxEnterprise to streamline operations, reduce costs, and improve service delivery.